This article guides you through the two-part setup required to enable Super Stapling in Onboarded before 1 July 2026. You will be able to complete the software authorisation in the Australian Taxation Office (ATO) Access Manager portal, then finalise the configuration for each pay company in Onboarded.
Once complete, Onboarded will start to enable the new Stapled Super Fund selection screen within your onboarded forms from 1 July 2026. Completing these steps DOES NOT automatically enable the new feature.
Prerequisites
Before you start, ensure you meet the following requirements:
You must be a Principal Authority or Authorised Administrator in the ATO Access Manager portal. Full details can be found here.
You must have a valid myID login. Click here to check your login.
You must have access to Onboarded as an Administrator user and you should be able to see the Settings icon in the top-right corner of Onboarded.
⚠️ Important: If you cannot access the ATO Access Manager portal or cannot see the businesses you need to manage, contact your Principal Authority (usually the business owner) to request access.
Set up access in the ATO Access Manager Portal
You must first authorize the software connection within the ATO Access Manager portal.
Log in to the ATO Access Manager portal using your myID credentials. Access Manager Portal Link
Follow the ATO guide that contains the required setup instructions. ATO Guide
When prompted to enter the software provider details, use the following information:
Search term for the page below: SuperAPI.com.au 
Software ID to enter on the page below: 8221758777
Complete all required steps within the ATO Access Manager portal.
Once completed, return to Onboarded to finalize the setup.
Field | Value |
Provider Name | SuperAPI.com.au |
Provider ABN | 67 674 661 244 |
Software ID (SSID) | 8221758777 |
📌 Note: Keep the Software ID available during setup as you will need to enter it exactly as provided.
Complete the setup in Onboarded
After completing the ATO Access Manager configuration, complete the setup for each pay company in Onboarded.
⚠️ Important: You must be logged in as an Administrator user.
Log in to Onboarded.
Click Settings, then select General Settings.
Scroll to the Pay Companies section.
Click the Pencil icon beside your first pay company.
Review the company details and update any information if required.
Click Next.
Confirm the Default Super Fund is correct.
Click Change if you need to update the default super fund.
Expand Step 2: Setup Super Stapling.
Click Agree & Declare.
Click Check ATO Connection.
Click Done.
Confirm the pay company status displays as Complete.
Repeat these steps above for every pay company and ABN configured within Onboarded.
Best practices
Use a private browser window when managing multiple ABNs in the ATO Access Manager portal.
Complete the setup for one ABN at a time.
Verify your company details before submitting the declaration.
Confirm your default super fund is correct before enabling super stapling.
Repeat the process for all pay companies linked to your account.
🤓 Tip: If you manage multiple ABNs, using a private browser session can help prevent login loops within the ATO Access Manager portal.
Tips for multiple ABNs
If you need to configure multiple ABNs, use a private browser window to avoid session conflicts.
For Microsoft Edge:
Right-click the Edge icon.
Select New InPrivate Window.
For Google Chrome:
Right-click the Chrome icon.
Select New Incognito Window.
🤓 Tip: Using a private browser window for each setup session helps ensure the correct ABN is selected during configuration.
Alternative setup method
You can also nominate the software provider by contacting the ATO directly.
Phone: 1300 852 232
Provide the following details:
Field | Value |
Provider Name | SuperAPI.com.au |
Provider ABN | 67 674 661 244 |
Software ID (SSID) | 8221758777 |
Troubleshooting
ATO Access Manager Portal is unavailable
If the ATO Access Manager portal is unavailable, you will not be able to complete the setup process. Online Services for Business Status.
⚠️ Important: Wait until the service becomes available before continuing.
Unable to check ATO connection in Onboarded
If the Check ATO Connection button does not complete successfully:
Confirm the software provider details were entered correctly.
Check whether the business has access to the stapling service through ATO Online Services ATO Online Services and navigate to Employee Super Accounts within ATO Online Services and verify access. View Link
Check the ATO Online Services for Business status page for any current outages.
Contact SuperAPI support if the issue persists.
Need more help?
If you need assistance:
For ATO connection issues, contact Zoe at [email protected].
For Onboarded access issues, refer to the relevant user access guide. View Guide
For ATO portal access issues, contact your Principal Authority or business owner.
FAQs
Q1: Who can complete the Super Stapling setup?
Answer: Only users who are a Principal Authority or Authorised Administrator in ATO Access Manager and have Administrator access in Onboarded can complete the setup.
Q2: Do I need to complete the setup for every pay company?
Answer: Yes. The setup must be completed separately for each pay company, and ABN must be configured in Onboarded.
Q3: What should I do if the ATO connection check fails?
Answer: Confirm the provider details are correct, verify the business has access to the stapling service, check the ATO service status, and contact support if the issue continues.